Government refers to the formal institutions that hold political authority -- the executive, legislature, and judiciary. Governance is broader: it is the whole process by which decisions affecting a society are made, implemented, and enforced, and it includes not just government but also the private sector, civil society organizations, traditional and religious institutions, and citizens themselves. Good governance is typically described through qualities like transparency, accountability, participation, and rule of law -- not any single political system. The quality of governance shapes daily life more directly than most people realize: it determines whether a business license takes two days or two years to obtain, whether a road gets repaired, and whether a citizen's complaint to an agency gets a response at all.