Module 9: Monitoring Progress & KPIs
- Define key performance indicators (KPIs) for a project
- Track milestone completion against the schedule
- Write a concise project status report
Monitoring means comparing actual progress against the plan at regular intervals -- weekly or biweekly for most projects -- rather than waiting until the deadline to discover a problem. Useful KPIs include percentage of milestones completed on time, budget spent versus budget planned, and number of open risks or issues; simple is better than elaborate, since a KPI nobody understands won't get used. A good status report answers three questions concisely: what was accomplished since the last update, what is planned next, and what risks or blockers need attention -- typically fitting on one page. Catching a schedule slip two weeks in is far cheaper to fix than discovering it the week before delivery.
1. A good project status report should answer:
2. Why should project monitoring happen at regular intervals rather than only at the end?
3. Which is an example of a useful project KPI?